Refund policy

At our store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund process. You can initiate a return within 30 days of receiving your items. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as when you received them.

To start a return, please contact our customer service team at theblackblankbrand@gmail.com with your order number and the reason for the return. Once your return is approved, we will provide you with a return shipping label and instructions on how to send the item back.

Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and the amount will be credited back to your original payment method.

Please note that certain items, such as personalized or customized products, are non-returnable unless they arrive damaged or defective. We appreciate your understanding and look forward to serving you!